General terms & conditions
By visiting Intasound Music, you are accepting the practices described in our Privacy Notice. Failure to read this notice represents agreement.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Intasound Music Ltd or its content suppliers and protected by UK and international copyright law. The compilation of all content on this site is the exclusive property of Intasound and protected by UK and international copyright law. All software used on this site is the property of Intasound or its software suppliers and protected by UK and international copyright law.
Intasound and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.
RISK OF LOSS
All items purchased from Intasound are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Prices stated on Intasound are in UK Pounds sterling. We endeavour to keep prices constant levels but we reserve the right to change prices at any times. Our prices are reviewed often and while we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Intasound takes payment immediately and all goods are subject to availability. In the event that we are unable to supply a product, we will inform you of this as soon as possible.
In the interests of preventing fraudulent use of credit, debit and charge cards, Intasound will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from this website you consent to such checks being made. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Intasound and its affiliates attempt to be as accurate as possible. Images do not necessarily represent an items true size and as such dimensions are supplied when the data is available. Intasound does not warrant that product descriptions or other content of this site is without error but we endeavour to ensure all information is correct and up to date. If you have any queries regarding any product or content of the site please email us. If a product offered by Intasound itself is not as described to a satisfactory level, you should return it to us in unused condition and we will arrange refund or replacement.
DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY INTASOUND ON AN "AS IS" AND "AS AVAILABLE" BASIS. INTASOUND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, INTASOUND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INTASOUND DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM INTASOUND ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. INTASOUND WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Intasound, you agree that the laws of England & Wales, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Intasound or its affiliates.
SITE POLICIES, MODIFICATION & SEVERABILITY
Please review our other policies, posted on this site. These policies also govern your visit to Intasound we reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
By visiting Intasound, you are accepting the practices described in our Privacy Notice. Failure to read this notice represents agreement.
REPAIR TERMS AND CONDITIONS
Goods left for repair are left at the owners risk and we cannot be held liable for accidental damage of goods. Our upmost care is taken to protect your equipment/instruments while carrying out repair work and storing goods until they are collected.
Goods that do not have the £20 estimate fee/deposit paid will not be looked at until this has been paid, no exceptions and goods cannot be booked in, in advance. Goods must be bought to the store to be booked in. This £20 estimate fee covers the engineers time to diagnose the fault and to supply the customer with an estimated fee for repair, if you would not like to go proceed with the repair this fee is non-refundable and cannot be used against other products or services in store.
Goods booked in for repair must not be in flight cases. This adds time to the repair and as such will have to be charged accordingly for, typically removing a unit and replacing a unit into a flight case will add £15 to the bill to cover the 20 minutes labor.
Units booked in for warranty repairs are subject to a longer turnaround time than our in-store service and as such these repairs are left in the hands of the suppliers, usually with a turnaround time of 2 - 4 weeks generally. WE DO NOT HAVE CONTROL OF WHAT HAPPENS TO YOUR GOODS DURING TRANSIT/POSTING AND WE CANNOT BE HELD LIABLE FOR DAMAGE CAUSED DURING CARRIAGE. CARRIAGE CHARGES ARE COVERED BY THE CUSTOMER AND THESE MUST BE PAID UPFRONT. We make sure all units that are sent are insured to the maximum value of the unit and as such sometimes these postage fees can be higher than expected.
Call outs that are booked in must be paid upfront to cover engineers time and travel costs. Unless this is paid, the call will not take place even if preliminary booked in. Receipts for all work carried out will be given in the form of an invoice which is made payable on the day the repair is completed either via bank transfer or card payment to the store. Call outs must be rearranged or cancelled no less than 48 hours before it is scheduled to take place or they will be subject to deposits being held.